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There is a number next to the colour on some products, what does the number mean?

The number 36 means light-beige and 21 means beige. Its a colour code.

If I receive a product that is broken or I get the wrong product what do I do?

If anything with the order is incorrect send us an e-mail and we will give you instructions on how to return the product. You will be compensated for all expenses and will of course receive a new product without any additional cost.

Can I call you if I have a problem and need to talk to someone?

Of course. Call +46 8-27 88 50, if we cannot answer right away leave a message and we will call you back as soon as possible. We speak english.

What company is running this webshop?

butik21 is operated by
Nyström Health and Medical Supplies AB
Bygatan 7
171 49 Solna

We are registered with the Swedish Companies Registration Office
Company no 556738-9126.
We are registered for VAT and company tax in Sweden.

PS Do you wonder what butik21 means, it's simply shop21 but in Swedish!